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HONG KONG
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Tsukioka Onsen Kaho 

(白玉の湯華鳳)

The spacious 6,000-tsubo garden showcases the beauty of nature through all four seasons, while the therapeutic circuit-style hot spring baths will leave both your body and mind feeling completely refreshed.

Total number of guest rooms: 129 rooms
Check-in: 15:00 / Check-out: 10:00

*Times may vary depending on the accommodation plan.

Access:From New Chitose Airport: Take a bus bound for Shikotsu Onsen (approx. 55 minutes) → Get off at Shikotsu Onsen → Walk for about 1 minute.

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Open-air Bath

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Hot spring

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Grand Bath

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Parking

2 Adults|1 Room for 1 Night Total

HKD$6,700〜8,600

1 Adult (in a room for 2 guests)|1 Night

HKD$3,350〜4,300 per person

Single customers are still required to book a room at the price for two adults.

Information from facility

■ A facility usage fee of ¥1,100 (tax included) is required for children aged 1 to 5.
For the dinner buffet, toddlers (ages 2 to 5) are also required to pay a venue admission fee of ¥2,200 (tax included) on-site, in addition to the facility usage fee.

■ From December to April, shaded curves on the road from Chitose to Lake Shikotsu may be icy.

■ All guest rooms are non-smoking. There is a designated smoking area within the facility.
 

【Large Public Bath Hours】
<Monday to Saturday> 14:00–25:00, and the next morning 5:00–9:30
<Sunday> 11:30–25:00, and the next morning 5:00–9:30

  • The bath will be closed for cleaning daily from 1:00 AM to 5:00 AM

  • The sauna will be unavailable during the night (from 22:30). It will reopen at 5:00 AM the next morning.

  • Children of the opposite sex are allowed in the public bath and changing room until the age of 6.


A planned power outage will take place across the entire Lake Shikotsu area on the following dates:

Dates: Tuesday, November 12 and Wednesday, November 13, 2024
Time: 10:00–14:00 (scheduled)
We apologize for any inconvenience and appreciate your understanding and cooperation.

Bath Information
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Grand Bath :

Large Hot Spring Bath with Open-Air Bath (Free for Guests)

Sauna : Yes (Free of charge)

Features :

Highly Rated Bath

With Open-Air Bath

Private Family Bath

Access Information

134 Tsukioka Onsen, Shibata City, Niigata Prefecture

Access by Public Transportation
  • From JR Hakushin Line Toyosaka Station: approx. 20 minutes by bus, get off at “Shiratama no Yu Kahō” stop, right in front of the destination

  • From JR Tsukioka Station: approx. 10 minutes by taxi

Access by Car
  • From Yasuda IC on the Ban-etsu Expressway: approx. 15 km (about 20 minutes) via National Route 290

  • From Toyosaka/Niigata East Port IC on the Nihonkai-Tohoku Expressway: approx. 13 km (about 18 minutes)

Support information

Accommodation for Children

Available Services  
○Slippers for children

○Yukata (Japanese robe) for children
✖Pajamas for children  
✖Baby food prepared upon request  
✖Baby food available for purchase in the facility  
○Tableware for children  
✖Hot water (60°C) for formula available in room  
✖Diapers available for purchase in the facility  
✖Baby stroller rental (free of charge)  
✖Bed fences/guards available (limited quantity)

Facilities and Equipment  
✖Baby room  
✖Kids’ room  
✖Babysitting service  
✖Daycare center

Accommodation for Pet

Even if staying with pets is allowed, advance notice is always required.  
Depending on room availability, you may not be able to bring your pet.  
If choose "pets allowed in the room", you may be assigned a different room than the one specified in the plan.

✖Small dogs (under 10kg)  
✖Medium dogs (10kg or more)  
✖Large dogs (20kg or more)  
✖Extra-large dogs (40kg or more)  
✖Cats  
✖Other pets

 

Other Notes  

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Accessibility Information

For guests with mobility concerns or using a wheelchair
○Wheelchair-accessible public restroom
✖Elevator accessible for wheelchair users
✖Parking available for wheelchair users/1 spot

For guests with visual impairments
✖Tactile paving on pathways within the premises
○Braille signage for facility guidance
○Voice alert system in case of emergency

For guests with hearing impairments
✖Front desk staff trained in sign language
○Front desk staff can communicate in writing
✖Guest rooms equipped with emergency flashing light alarms

Facility Information

Accepted Credit Cards :

JTB Travel Card / Diners Club / VISA / JCB / UC / Mitsubishi UFJ NICOS / American Express / UnionPay

Please confirm with your card provider in advance before use.

Facilities and Services :

Café & Lounge / Bar (Open: 20:30–23:30) / Wedding Hall / Gift Shop (Open: 19:30–22:00) / AED / Vending Machines / Concierge / Parcel Delivery Service

Entertainment Facilities :

Game Corner / Go / Shogi / Mahjong / Karaoke Rooms (Open: 20:30–23:30, 5 rooms available, reservation required)

Spa :

Facial Treatments: Aromatherapy / Korean Style
Body Treatments: Aromatherapy / Korean Style

Sports Facilities

Pool

Indoor (Heated)

  • 20m (length) × 6m (width) × 1.2m (depth)

  • Adults: ¥462, Children: ¥185

  • Open year-round

  • Final pricing: Adults ¥500 (tax included), Children ¥200 (tax included, for elementary school age or younger)

  • A children's pool is located next to the adult pool.

Indoor (Heated)

  • Adults: ¥476, Children: ¥190

  • Open year-round

  • Final pricing: Adults ¥500 (tax included), Children ¥200 (tax included, for elementary school age or younger)

  • A children's pool is located next to the adult pool.

Sports Facilities

Golf Courses

Forest Golf Club
Number of Holes: 36
Operating Season: ―
Reservation: Available on weekdays, Saturdays, Sundays, and holidays
Other: No free shuttle service / 10 minutes by car from the accommodation

Nakamine Golf Club
Number of Holes: 18
Operating Season: ―
Reservation: Available on weekdays, Saturdays, Sundays, and holidays
Other: No free shuttle service / 10 minutes by car from the accommodation

Ski Resort

Ninox Ski Resort
Number of Lifts: ―
Night Skiing Facilities: ―
Other: No free shuttle service / 40 minutes by car from the accommodation

Notice & Information
The photos shown are provided by the ryokan or hotel.
Images of meals and guest rooms are for illustrative purposes only.
The above information and prices are subject to change. Please confirm the details in advance before use.

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